About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.
The Role Responsibilities
Driving business targets of the Business Banking segment. Keep abreast with Business Banking market developments to achieve better customer service and sharpened sales focus.
A front-line sales role in Business Banking team and immediately experience opportunities for continuous learning, early responsibility and extensive networking. Learn about our product offerings, how we position them in the market, and the processes and strategies behind them.
Strategy
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
Business
- Understand, acknowledge, and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as Standard Chartered Bank internal policies.
- Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.
- Perform job duties with diligence, contribute to efforts as an individual or as a team member to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank.
- Be responsible for a well thought through, creative approach to satisfy customers, improve competitive advantage and improve performance.
- Provide quality, efficient before and after sales services, maintain relationship with customers and deliver superior customer service to ensure customers’ needs are met.
- Enhance bank-customer relationships by expanding existing customers’ portfolio holdings.
- Deliver into allocated performance targets.
- Participate actively in training programmes, meetings, briefings organised by the bank and ensure skills and knowledge acquired is applied to daily work.
Processes
- Constantly stay in touch with SME market to understand the latest development in the SME market in term of products and / or services, to suggest and help the Business Banking management in implementation of new product and / or services of Business Banking China.
People and Talent
- Knowledge of trade finance products.
- Good marketing, communication, and interpersonal skill preferred.
Risk Management
- Fully understand the importance of fraud prevention, prevent fraud risks, maintain safe and steady operation of the position, implement regulatory requirements of fraud prevention, strictly execute DOIs of the department, ensure to complete relevant trainings and embed fraud prevention in daily work.
Governance
- To constantly operate within the compliance’s guidelines set by group standard and / or local regulations.
- Fully understand the importance of consumer rights protection, prevent damage to consumer’s best interest, implement regulatory requirements related to consumer rights protection, ensure to complete relevant trainings and to always embed consumer rights protection mindset when performing daily work”.
Regulatory and Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles [Act responsibly and within your authority, Use good judgment, Speaking Up, Comply with laws, regulations and Group standards, Fight financial crime, Reject bribery and corruption, Ensure fair outcomes for clients, Manage conflicts of interest, Do not engage in or support insider dealing, Protect confidential information, Compete fairly in the market place, Treat colleagues fairly and with respect, Be open and honest with regulators – give them your full co-operation, Respect our communities and the environment].
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
- Other then above roles, job holder should follow other job duties and responsibilities assigned by line manager from time to time.
Other Responsibilities
- Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies.
- Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.
- Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank.
- Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections.
- Cooperate with any investigations or reviews on regulatory failure such as accountability review.
Our Ideal Candidate
For our Apprenticeship Programme, you must.
- Be in your final year of study for a Bachelor or Masters degree.
- You will obtain academic degree certificate before July 2023.
- Have the permanent legal right to work in China.
- Willing to work under pressure.
- Proactive, positive attitude, customer oriented, self-motivated and a strong champion of team work spirit.
- Good command in written English preferred.
Role Specific Technical Competencies
- Customer focus
- Collaborations
- Action oriented
- Nimble learning
- Motivation
Overview
Job: Retail Banking
Primary Location: Asia-China-Beijing
Schedule: Full-time
Employee Status: Permanent
